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Impacting Employee Experience with Augmented Listening
Impacting Employee Experience with Augmented Listening

In the age of rapid technological advancement, it's easy to get up caught up in the newest trends and distracted by new technology. That's why it's important to stop everyone once in a while and make sure you're using the tech the best of its ability. One of the biggest questions is a simple one: Is AI useful to managers?

Ultimate Software has partnered with Lighthouse Research & Advisory, to test the potential of using new artificial intelligence (AI) technologies like natural language processing and machine learning to improve employee listening techniques and results.

Managers can use these technologies to get insights into what their employees are thinking like never before. By combining different types of AI algorithms together, we can listen to not only what people are saying in the workplace but how they may be feeling. We can also address the most pressing problems affecting workers as well as potential risks to the business, in real-time.

If used properly, HR can take action with more real-time interventions, your organization can train managers to be better leaders, and senior executives can address any inefficiencies and/or inequities that are causing stress in the workplace.

To learn more, read the full research report.


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